Privacy Policy

Information We Collect

When you place an order or contact Kiki’s Kookies, we may collect information including:

• Your name
• Email address
• Phone number
• Cookie and package selections
• Pickup or delivery preferences
• Requested pickup or delivery date and time
• Delivery information, when applicable
• Special instructions or allergy information you choose to provide
• Information about how you heard about Kiki’s Kookies

Payment information is processed by our third-party payment provider. Kiki’s Kookies does not directly store your complete debit or credit card number.

How We Use Your Information

We may use the information you provide to:

• Process and fulfill your order
• Process payments
• Coordinate pickup or delivery
• Send order confirmations and updates
• Contact you if we have questions about your order
• Provide customer service
• Maintain business and transaction records
• Improve our website and ordering experience

Payment Processing

Payments made through the Kiki’s Kookies website are processed through third-party payment services.

Those providers may collect and process payment and billing information according to their own privacy and security practices.

Kiki’s Kookies does not directly store complete card numbers or banking credentials entered through the payment processor.

Service Providers

Kiki’s Kookies uses third-party services to help operate our website, manage orders and customer information, process payments, and send communications.

These service providers may receive information needed to perform services on our behalf.

We do not sell your personal information.

Email and Text Communications

When you provide your email address or phone number, we may use it to communicate with you about your order.

This may include:

• Order confirmations
• Pickup information
• Delivery information
• Schedule changes
• Questions regarding your order
• Other customer-service communications

If you choose to receive text messages, message and data rates may apply. You may reply STOP to discontinue text communications where applicable.

Marketing or promotional messages will only be sent when appropriate consent has been provided.

Cookies and Website Technology

Our website and service providers may use cookies or similar technologies to operate the website, remember preferences, improve performance, and understand how visitors use the site.

Your browser may allow you to control or disable certain cookies.

Sharing Your Information

Kiki’s Kookies does not sell customer personal information.

Information may be shared when reasonably necessary to:

• Process payments
• Operate our website
• Manage and fulfill orders
• Provide pickup or delivery services
• Send customer communications
• Comply with legal obligations
• Protect the rights, safety, or property of Kiki’s Kookies or others

Data Security

Kiki’s Kookies takes reasonable steps to protect customer information.

However, no website, payment system, electronic storage system, or internet transmission can be guaranteed to be completely secure.

Children’s Privacy

Kiki’s Kookies does not knowingly collect personal information online from children without appropriate involvement from a parent or guardian.

Changes to This Privacy Policy

This Privacy Policy may be updated as our website, business practices, or services change.

The current version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact: